AUT has made a commitment to protecting the privacy of users of our AUT App and My AUT (the desktop experience of the AUT App). AUT undertakes to collect and maintain any personal information in a manner consistent with the principles outlined in the Privacy Act 2020.
Like most apps and desktop applications, we monitor usage to help us to make it useful to as many visitors as possible and to map usage trends. To do this we collect some information about users of the App and My AUT, and we may also ask you for information to provide a service to you. Details of what we collect and how it is used are contained in this statement.
We may use available technology to identify the specific areas of our app and My AUT that you visit, and the functions you participate in. This information will be employed for communications, communication automation, business development, and trend analysis. Both PowerBI and Google Analytics are utilised for this purpose.
It's important to note that, when using Google Analytics, our focus is on gaining insights into the overall app/My AUT usage. Importantly, no individual user information is recorded or associated with these analytics. The collected data is used to understand general patterns of app usage, aiding us in ongoing efforts to improve and enhance the overall user experience.
What information we collect
The following information is collected by Auckland University of Technology (“the University”) when you visit the AUT App:
- Your IP address
- The date and time of your visit to the site or app
- Your current AUT App version
- User preferences and settings
- Error Logs
- App Engagement including engagement with announcements, events, video content, pages, features.
- The type of device you are using
- User generated content (e.g., comments, posts, images, bookings, event registrations, survey responses, payments, check-ins, added friends).
This information is collected for the following purposes:
- The University uses this information to aggregate AUT App/My AUT statistics for known and unknown users and measure traffic patterns to, from, and within the App and My AUT; help us to better understand our App/My AUT audience; improve our services to students; and improve stability and performance. We also select certain known users for the purposes of communication.
- Targeting the University’s announcements using user generated content such as check-ins, event registrations, shuttle bus usage.
- Targeting the University’s announcements and events using data collected in other AUT systems including Arion and StarRez.
- Statistical purposes and system administration tasks.
You have a right to access personal information that the University holds about you, subject to any exceptions in the Privacy Act 2020.
You may request the complete erasure of your personal data from the AUT marketing database. Removal will be agreed to if it does not compromise freedom of expression or the ability to research.
Data collected in forms is held in AUT's central database and used to provide information in the context of which the data was initially collected.
In the event of a data breach AUT will inform the Privacy Commissioner before informing you.
By agreeing to the terms of the AUT Privacy Policy you consent to the collection, storage and use of your personal information in accordance with our Privacy Policy and these Terms. You can find our Privacy Policy online. Alternatively, you may contact us on 0800 288 864 and we will make a copy of our Privacy Policy available to you on request.
Third-party involvement and data storage
As part of our commitment to providing a secure and efficient experience, we store data within the Microsoft Azure cloud, specifically within the AUT Azure Cloud Tenant. This cloud infrastructure is selected for its robust security measures, reliability, and seamless integration with AUT's technological ecosystem.
In addition, to gain insights into user engagement and interaction patterns, we utilise Google Analytics. It is important to emphasise that this service is employed exclusively for engagement analytics, providing valuable information to enhance your experience. No personal or identifiable user data is shared with Google Analytics.