Sumonman Buasak (Anna)

Master of International Hospitality Management student

She wanted to broaden her global perspective, says Sumonman Buasak (Anna) who came to AUT as an international student from Thailand to study a Master of International Hospitality Management.

“I graduated with a bachelor's degree in hotel studies in Thailand and have worked in the hospitality industry for over 10 years. I believe I’ve gained enough professional experience, and now is the right time to return to academia to acquire new knowledge.

“When I decided I was ready for postgraduate study, I began my research by focusing on my interest in hospitality and then narrowed it down to studying in the city of Auckland. I discovered that AUT is well-regarded for its Master of International Hospitality Management, particularly due to its highly knowledgeable lecturers who have both expertise and direct industry experience. Because I moved here with my spouse and daughter, I also found AUT’s City Campus to be very convenient for a mature student with family responsibilities. Choosing AUT was the perfect decision for me.”

The support from AUT staff has been a highlight for her.

“The lecturers and teaching assistants are always willing to answer any questions I have, are happy to meet in person and are very responsive via email. This gives me confidence that, if I encounter any challenges or difficulties with assignments, I have the support I need. Another team I appreciate is the online librarian team. Whenever I search the AUT library, they’re the first people I reach out to for advice and consultation on the articles and books I need for my studies. They consistently provide me with the helpful information I’m looking for.”

Exploring labour laws for gig workers
For her Master of International Hospitality Management research, Anna is investigating the labour laws for gig workers in Thailand’s hospitality and service industry.

“As the gig worker trend in the hospitality and service industry continues to grow, these workers are often left behind in terms of benefits compared to traditional employees.

“By shedding light on this issue, I aim to contribute to a more equitable legal framework that ensures better protection and benefits for gig workers as they play critical roles in fulfilling temporary organisational needs. I hope my research can serve as a wake-up call for the need to implement proper labour laws to protect gig workers in Thailand.”

Anna’s master’s degree research is supervised by Professor Peter B. Kim from AUT’s School of Hospitality and Tourism.

Advice for other students
Anna, who is balancing her studies with part-time work as a hotel receptionist, has some great advice for other students who are only at the start of their own university journey.

“My advice to other students is to stay disciplined and manage your time effectively, especially if you're balancing work and studies. Don’t hesitate to reach out for help; whether it’s from your lecturers, the library team, the students’ association or even your peers. AUT offers plenty of support, but it’s crucial to communicate early if you’re facing any challenges.”

Her other piece of advice is simple: make the most of your time at university.

“Take every opportunity to learn from others who have different experiences or may come from other cultures, and make the most of your time here by staying curious and open-minded. Remember that it’s perfectly fine to seek a balance between your academic and personal commitments.”