Support for offshore students

The AUT Student Hub is the place to go for help with most student issues. It gives you access to a range of AUT services and support options to help you succeed even if you’re studying overseas.

You can:

• Contact the Student Hub
• Make an appointment with a student advisor

Get the support you need to thrive in your studies – from how to improve your academic writing to tips for your next assignments, we’ve got you covered.

Library

The library – Te Mātāpuna Library & Learning Services – provides online resources and support services to help you succeed your studies, and you can access these as an offshore student.

Learn how to improve in your assessments, cite research efficiently, understand your lecturers' feedback and develop a range of other skills.

EXPLORE LIBRARY SERVICES

Studiosity

Studiosity is an online help service that is available after-hours free of charge via Canvas. You can get guidance and feedback on your academic writing and support with foundation level content. Offshore students can use the Studiosity service up to six times during a semester.

Studiosity also offers one-to-one personal help in real-time – you can submit a question and work with a Studiosity study expert in the interactive classroom – with chat, collaborative whiteboard and file sharing*.

^{*Content support is mostly for level 5 courses and below}

USE STUDIOSITY

If you’re a disabled student currently studying from outside of New Zealand, you can access a range of online services and support, including:

• information about adaptive tools and resources
• Information on disability-related issues
• Advice about specialised equipment and computer software for independent learning
• Help and strategies for accessing lecture content and notes, like notes online
• Help to manage your study load
• Alternative arrangements for assessments and exams, like extra time or use of technology

Contact Disability Support Services

Get support from our employability and career specialists online, and develop your employability skills through our services, workshops and resources. Find out more about how we can help you get ready for your career and land that dream job.

Elab Online

Log into Employability Lab Online, where you can book into workshops, appointments, browse jobs and internships and download resources.

Log into Elab Online

My CareerLab

Want to learn how your preferences and interests fit your career options? Keen to do job interview practice online or start a CV? You can find all this and more under the ‘Explore’ and ‘Focus’ sections of My CareerLab. You can also browse jobs. Log in with your AUT user name and password.

My CareerLab website

As an AUT student on a student exchange, you’ll have access to a range of support services while you study overseas. There’s a specific staff member appointed at our partner universities to take charge of student exchange students from AUT and they will make sure you’re being looked after.

You can also get in touch with the AUT Global team if you need any support during your student exchange:
Email:  aut.student.exchange@aut.ac.nz

If you’re an international student enrolled with AUT but studying from outside of New Zealand, AUT’s International Student Support team can offer advice on a range of topics. We can also provide guidance if you’re planning to come to New Zealand to continue your studies in the future.

Get in touch if you have questions about:

• International student fees
• Payment options for international students
• Student visas
• Medical and travel insurance

INTERNATIONAL STUDENT SUPPORT

As a postgraduate research student studying offshore, you have access to a range of support and resources, online events and researcher development activities.

POSTGRADUATE SUPPORT

We offer services and resources for students who identify with diverse sexual orientations, sex and gender identities, including for students studying offshore.

If you’ve let us know that you're a member of the rainbow community, someone from our Rainbow Student Support team will reach out to you to talk through your needs.

Email: rainbow@aut.ac.nz

Understanding yourself and achieving optimal physical and mental wellbeing takes dedication and time. Join our Bright Side guides for interactive, enriching videos and exercises designed to get you thinking, moving and feeling better.

Health and wellbeing resources

Check out our self-help resources on health and wellbeing, including physical, spiritual, social, and mental and emotional wellbeing.

HEALTH AND WELLBEING RESOURCES

Multifaith and spiritual support

The AUT spirituality and chaplaincy service provides multifaith spiritual support to students from various faiths and beliefs – promoting taha wairua (spiritual wellbeing).

You can contact our chaplains from offshore.

SPIRITUAL SUPPORT

Personal development programmes

Join our Bright Side programme for an interactive journey where you'll learn how to develop resilience and creativity, increase your confidence and be successful in your studies, career and life.

ONLINE ACTIVITIES

Bright Side health coaches

Our health coaches provide one-on-one online support for AUT students, using a preventative, holistic approach to physical and mental wellbeing. Whether you’re feeling stuck and need direction, suffering isolation, anxiety, stress, or want to better look after your physical and emotional health – we can help you achieve your health goals through personalised guidance and lifestyle changes. AUT students studying offshore can book a free, accessible, one-on-one appointment online.

Book appointment

AUT’s student association, AUTSA, advocates and represents the interests of all students at AUT. AUTSA is a proud supporter of the AUT Orientation, and you can connect with them on campus. As an AUT student, you’re automatically a part of AUTSA and have access to all the services and resources they offer.

More information