You can configure your Canvas account settings if you need to make changes to your name, pronouns, default email, language and time zone while you're studying at AUT.
You can also configure notifications in Canvas, which can be pushed to a designated email address or the Canvas Student app.
In Canvas, if you have a default contact method, you may add additional contact methods to your Canvas account. Contact methods are used to communicate course updates and also instructor feedback to you.
Once you set up your contact methods, you may choose your notification preferences for each of the contact methods in your Canvas account. Notification preferences apply to all courses that you're enrolled in at AUT and allow you to choose what reminders you want to receive and how often.
To access your notification preferences click on 'Account in the navigation', then click on 'Notifications'.
It's recommended to have the following Canvas notifications enabled:
You can always re-adjust your notifications at any time, so feel free to change them as needed until you're comfortable with your notification preferences.
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If you need help using Canvas, you can chat directly with Canvas Support through a 24/7 live chat. You’ll find this in the left-hand menu under ‘Help’ in Canvas.
If you have a technical issue with Canvas, log it with the ICT Service Desk.