Counselling and mental health support
Find out more about the free counselling services and mental health support AUT offers for students based in New Zealand, read more about our team and how to book a counselling or mental health support appointment.
You can also call or text 1737 for free any time of the day or night to speak to a trained counsellor.
In this section:
Puāwaitanga: phone counselling
An alternative to face-to-face counselling, Puāwaitanga is an external service that is offering private and confidential counselling sessions by phone.
HELP Auckland: support for sexual abuse survivors
HELP Auckland provides support for sexual abuse survivors. A HELP Auckland counsellor is at the City Campus (WB233) on Thursdays 10am-1pm. All conversations are confidential.
Book an appointment
AUT students can make a free face-to-face, phone or video appointment with a counsellor or mental health advisor.
Summer hours
Mon 16 Dec-Fri 20 Dec: Online and phone appointments only
Mon 23 Dec-Fri 3 Jan: Closed
Mon 6 Jan-Fri 10 Jan: Online and phone appointments only
Regular hours resume Monday 13 January 2025.
Contact us
General enquiries
Phone: +64 9 921 9292
Email: counselling@aut.ac.nz
Locations
City Campus: Level 2, WB Building
North Campus: Level 2, AS building
South Campus: MB107b
Lifeline 24 Hour Support:
0800 543 354
Central Auckland Crisis Team:
0800 800 717
Feedback or questions
Email the manager directly if you have feedback, complaints, compliments, questions or ideas: peter.shimwell@aut.ac.nz