Anna Nelson
Disability Service Manager, Student Hub
Anna Nelson is the dynamic force behind the promotion of accessibility at AUT. As the disability service manager within the Student Hub, she can offer a world of assistance to students with disabilities.
“I let them know we exist and they can choose whether they want to engage with us further, whether it’s the best way to get around campus in a wheelchair, or needing a note taker in class, a New Zealand Sign Language interpreter, writer or technological assistance.
“I enjoy making a difference to our students and seeing the results, for example when students come up to me after their final exam and say ‘I’ve passed’.”
A changing world
Societal changes are reflected by AUT in its progressive approach to assisting students with disabilities. The University is able to call upon external experts to help students who may be coming to terms with their condition.
“The pastoral care is a big part of identifying what the students are going through. I have first-hand experience of what they’re experiencing and I can direct them to the external experts if needed. AUT is great at this.”
It’s a life-changer for people who otherwise might drop out of university.
“Often the language that they’re coming with is ‘I’m dumb, I can’t do it’, and we turn it around. It’s going to be a difficult journey of acceptance, but in the long run, we’re going to put in place so much support that you’re going to be flying before you know it.”
Improvement for disabled students
Anna also helps educate faculties on how they can support students.
“In my role, I’m involved in the strategy behind the disability support we offer; ensuring that we as a team provide the support we should to students and looking at ways we can improve our services. A big part of my role is liaising with faculties and other parts of AUT to ensure our students can access all the facilities they need.
“Sometimes a bit of education is needed within faculties. They’re not ‘my’ students, they’re an AUT student. Let’s work together to make it work for the student.”
As part of the Disability Access and Inclusion Network (DAIN) at AUT, Anna and her 20 champions across the campuses continue to educate and communicate about accessibility.
A great place to work
Anna says that in her years at AUT she has grown in her knowledge and confidence, and this reflects AUT’s positive attitude towards change.
“I can walk around today and almost be constantly saying hello to people I know; students as well as staff. At AUT I feel comfortable and a sense of belonging.
“My message is if you have an impairment and you think it will prevent you from getting into work, give it a go. More and more places like AUT are learning how to remove the barriers to work and study.”